Status Pages
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- Keep your users and employees informed during downtime
- Build customer trust by providing transparency
- Showcase the stability of your web services
- Eliminate duplicate support tickets
Having a status page for your service proves that you take reliability and availability serious and that you have the courage to be transparent whenever an outage occurs.
What is a Status Page?
A Status Page is a page that lists specific monitored Internet services, along with their current state and historical uptime for the past period.
As your website might be down, a Status Page is usually hosted with a 3rd party hosting service, and it's usually linked from your website's footer links.
Users are used to look for a status page link in the footer whenever they see that something is wrong with the website they're on.
How do I create a Status Page?
Providing your users with a public Status Page is easy with Monitive. You'll have your Status Page up and running in just a few minutes.
First, go to Account -> Features and open the Status Page feature.
Click Enable in the upper right corner of the window.
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This will enable the Status Page navigation option in your account navigation bar.
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Click the Status Page navigation option, and you'll see the Status Pages list without any status pages added.
Click the + New button to create a new Status Page.
For the Page slug, enter something easy to remember, just words and dashes (for example my-status-page or my-services).
The slug is used to create the Status Page URL where you and your users will see the status of your services.
Further down, make sure you enter a Title for your new page, and optionally a Description. These will be displayed at the top of your page.
The Page Design section is optional, and you can select the colors that match your brand, for a seamless experience when a user lands on your status page.
The final step is to select which Monitors do you want to be displayed on your status page. To select a monitor, tap/click the checkbox next to the desired monitor.
Here you can also optionally change the text that's publicly displayed to your users. To rename a monitor, click the pencil icon next to the checkbox. Remember that the name you give it here is only displayed on the Status Page. You're not actually renaming your monitor.
Here's a sample of how the Status Page setup can look like after the above are done:
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Click Create and you're done.
Feel free to add as many pages as you need. You Status Pages list now shows all the pages you created:
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To view a page, click the View button.
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Now, you can take the URL from the address bar and add a link to this page in your website's footer.